Support

Last updated 24 September 2026

Write to hello@theoryfirstgroup.com. A person reads every message. Tell us which page you were on and what you expected to happen, and a screenshot never hurts.

Guides

• Microphone access for the discussion recorder — when the recorder says it needs microphone permission, on Windows or macOS, in Chrome, Edge, Firefox or Safari.

Your account

• Account and data — what we hold about you, and how to delete your account yourself.
• Privacy policy — what is collected, why, and for how long.

Something wrong with a theory or a course

If a step will not save, a course code does not work, or you cannot see something a colleague can, write to the address above with the theory's title or the course name. Faculty and course administrators can also reach us there directly.